You deal with people who know international shipping, and senior staff stay involved. You are a customer, not an account number.
Air freight is usually chosen because something has to arrive by a fixed date: a production line waiting for parts, a product launch or an urgent customer order. When it matters that much, you need to know which flight your cargo is on, when it will land and what happens if plans change.
We plan the routing, book the space, prepare the paperwork and stay with the shipment from collection to delivery, so you are not left chasing for answers.
The right choice depends on your deadline, budget, volume and the type of goods. As a general guide:
| Air freight | Ocean freight | |
|---|---|---|
| Best for | Urgent, high-value or smaller shipments | Larger volumes and goods that are not time-critical |
| Cost | Higher cost per kilo, charged on actual or volumetric weight, whichever is greater | Lower cost per unit when volumes are larger |
| Transit time | Days rather than weeks on most routes | Weeks on most long-haul routes |
| Handling | Strict packing, labelling and security screening, with size limits set by the aircraft | Containers and specialist equipment take larger and heavier items |
Where the deadline is tight but the shipment is large, ask us to compare both options. We set out the cost and timing of each so you can decide.
The goods, the number of pieces with weights and dimensions, where they are going from and to, and when they will be ready.
Routing, flight options, cost and expected transit time, with any risks explained plainly.
Space with the airline, the air waybill and the paperwork needed at each end.
You get updates as the cargo moves. If a flight is delayed or your cargo is offloaded, we tell you and set out the alternatives.
Customs clearance and final delivery, coordinated by the same team.
You deal with people who know international shipping, and senior staff stay involved. You are a customer, not an account number.
We manage your shipment actively and keep you informed, so you are not left calling to find out where your cargo is.
Our relationships with airlines and partners across major trade lanes give you more options on space, routing and timing.
We tell you the cost, the timing and the risks as they are, including when the news is not what you want to hear.
Flight cancellations, capacity shortages and offloads happen. When they affect your cargo, we look for alternatives and explain the trade-offs so you can decide.
Ocean, air, road, Customs and project cargo are coordinated by one accountable team, so you do not have to manage several providers.
We focus on trade between the UK and Europe, the Middle East and GCC, Pakistan and South Asia, as well as wider international air import and export movements.
